Japanese Car Care - East

I brought my Toyota truck to Japanese Car Care East for some repairs, and the team got the work done quickly and completely. Unfortunately, one of the parts they installed failed about a week later. I gave them a call, and they immediately had the truck towed back to their shop at no cost to me. They replaced the faulty part and took extra steps to ensure it wouldn’t happen again. What really impressed me was how they went above and beyond. They even asked if any stains had been left on my driveway from the leak, offering to address that as well. I have a gravel driveway, so it was an easy fix with a quick rake—but the fact that they cared enough to ask really stood out. It’s rare to see a…

The team at Japanese Car Care are friendly, professional, and perform top quality service at an affordable price every time. Estimates and repairs are communicated thoroughly in an easily understandable way. We have trusted our vehicles with the team at Japanese Car Care for many years and will continue to do so!

Excellent service and communication with owner. The call backs went well. The online service report was very comprehensive , but the service agent helped to interpret them to the reader. Thanks for a good job - oil change and more! Will be back for some further work that needs doing on a 2011 Subaru Outback with 219,000 miles!!

After taking my car to two different shops that couldn’t figure out what was wrong, I was frustrated and starting to think I’d never get it fixed. Then I found Japanese Car Care, and I couldn’t be more impressed. They not only diagnosed the issue that others missed, but had it fixed quickly and correctly. My car now runs like new. What really sets Japanese Car Care apart is their outstanding customer service and honesty. From the moment I walked in, I was treated with respect and professionalism. They took the time to clearly explain what was going on with my car and gave me a transparent, detailed breakdown of the repair costs—no surprises or pressure. It’s rare to find a shop that combin…

Went there trying to find a good car repair shop. I did! They were great, good service, professional, knowledgeable. From now on, this is our mechanic! Our entire family will come here! Thank you Jason (owner), Adrian and entire good guys-specialists staff!